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How
to fast-track your career to partnership.
Many new CAs and CGAs
in public accounting, when interviewed, will state that they
want to make it to partnership – but so few actually
have a grasp of what will help them fast-track their way to
the top.
It’s not their
fault; nobody’s shown them before.
Up to the point of qualifying,
most accounting professionals (and I include all CGAs and
CMAs in public accounting here too) are so focused on passing
their exams that they fail to look ahead and ask ‘what
additional skills am I going to need to help me make it to
partnership?’
The simple truth is
that there are many skills needed, but not all partners have
them.
I’ll split the
personality/skill types into three groups:
· Finders
· Minders
· Grinders
The ‘Finders’
are usually the ‘golden children’ of the firm,
the ones who have developed advanced social skills for their
age, who mix well at business functions and are great conversationalists.
They have a keen eye
for spotting opportunities to develop a stranger into a contact,
a contact into a friend, and a friend into a client.
They do far more listening
than talking, and when they do talk, it’s usually to
ask great questions about the other person, so that they learn
even more about them. This is information that they will use
later on – usually to the advantage of both parties.
These are the prospective
partners of the future already in the eyes of the existing
partners, as they tend to seek individuals who are capable
of bringing new clients into the firm, hence the ‘Finder’
name.
The ‘Minders’
are also great ‘people people’ - clients love
these guys and are very loyal to them. The ‘Minder’
looks after his or her clients and their clients look after
them.
If you’ve just
recruited a ‘Minder’ you’ll often find a
flow of new clients coming into the practice in the following
weeks as their clients insist on moving wherever they go.
‘Minders’
generally are amazing at taking over an existing portfolio
of clients and looking after them well, but they just don’t
have the killer instinct of the ‘Finders’.
The ‘Minder’
is usually not the greatest of technician either. They’re
good delegators and managers – but not truly doers.
That’s where the ‘Grinders’ come into play.
‘Grinders’.
These are great technicians who usually score far higher in
the UFE than the ‘Finders’ or the ‘Minders’.
Many will go on to specialize in either taxation or insolvency
or forensic accounting in the very near future and many will
naturally evolve into partnership in time.
Give a ‘Grinder’ a really technical problem to
solve for a client and they’ll just love you to death.
The ‘Grinder’
is also often invited to sit on technical committees of the
firm and their voracious appetite for knowledge and for work
are often reflected in their attendance at EVERY training
session, yet still have one of the highest billable hours
in the office.
As you can see from
the individual characteristics of each type, there is room
for all three in a public accounting firm, but it’s
the ‘Finders’ who often get to partnership first.
So, how can you fast-track
your career to partnership?
Here is an eight point
plan that summarizes some of the key issues:
1. Learn how
to control a conversation. You need this skill so
that you can do less talking and the prospect does the most,
and it’s best done by asking great questions. This will
help you learn a great deal about the prospect and how your
firm might be able to help them.
2. Develop a
head for facts, figures, names and faces. This will
be invaluable over your career if you can walk into a crowded
room and spot someone you met a year ago, can remember their
name, their company name and what line of business they are
in. That allows you to walk right up to them and start a conversation
off that will often lead to something good for you.
3. Develop a
‘niche’ for yourself. Concentrate on
one particular area of business, either by industry (such
as retail) or problem (such as taxation). Spend some time
thinking about what parts of public accounting you really
enjoy and see if you find your ‘calling’.
4. Be full of
good ideas. Nobody wants to listen to someone who
wants to force their ideas and opinions onto others, but if
you can get the client to think that the idea is theirs, not
yours, then you are three quarters of the way to a sale.
5. Give some
free time to develop as many relationships as you can. Unlike
marriage where you choose one person and that’s it,
this type of courtship (new business) is totally permissive.
Differentiate yourself by having time for the individual and
even doing something for free as a favour in order to develop
the relationship. Remember, what goes around, comes around.
6. Get noticed.
Join committees, mentor new students, pass-on your
knowledge to others. We are in a knowledge industry (to quote
Paul Dunn and Ron Baker) and so knowledge is your currency.
Spend it wisely.
7. Ask and you
shall receive. Ask them for their business. When
you feel the time is right, and NOT before, why not ask a
prospect who you have got to know pretty well, for their business.
You’ll be amazed at how many are just waiting for you
to ask them, but if you don’t ask, you’ll never
know.
8. Read.
The more you read about the profession, marketing and general
business, the more your knowledge base will grow and the more
useful you will be to your clients.
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