| So,
you want to be one of next year's top 30 Canadian accounting
firms?
Good, I applaud your
determination and ambition, but what do you have to do to
make it onto this list and why should you bother?
Well, the obvious reasons
why you should want to appear here next year are:
· Being of a
certain size to qualify will bring the economies of scale
possible - but size, as they say isn't everything. Size can
sometimes bring unexpected problems for practitioners. (See
Mort Shapiro's regular column in TBL and you'll see what I
mean!)
· A mention as
one of the top 30 firms is a great marketing tool for the
practice. When responding to RFPs from larger prospective
clients, it carries weight to say that The Bottom Line considers
your practice one of Canada's top 30 accounting firms.
· The survey
is also a good third party testimonial to leave with smaller
prospective clients, it's an impressive marketing tool I have
used in practice myself.
Setting aside the 'big
4' that leaves 26 spots open. Take out Collins Barrow and
BDO, who by sheer size qualify, then we still have 24 spots
open.
Even a sole practitioner
could make it on to this list if they market and organize
their practice well enough and benefit from leveraging their
professional staff properly.
However, realistically,
it's more likely that a larger partnership has the better
chance of being listed, as number of partners, offices and
$ value of fee income are the key performance indicators used
to draw up the rankings.
You've got to be in
it to win it
Another matter to take
into consideration is that some of your competitors of similar
size might not even bother responding to the survey and thus
will not be listed, even if they should be listed had they
completed the survey form.
You can't expect to
win the lottery if you don't buy a ticket. This is an opportunity
for you to seize. By completing the survey, or asking TBL
to put you on the list to receive it next time around, you
will be one step ahead of much of your competition.
Going For Growth In
2003.
There are as many ways
to grow your public accounting firm as there are firms (in
Ontario alone there are 3,470 public accounting firms) so
space, alas, simply does not permit a comprehensive listing
here. However, I can give you some valuable pointers and tips
that you might want to consider using.
· Realize that
not all new business is good business. Focus on the type of
clients you prefer to do business with and can do so profitably.
· Develop a reputation
for providing awesome client service. Your best source of
new business are your existing clients, serve them well and
the word will spread.
· Formulate and
Delegate. A favourite observation of mine is that those firms
who formulate a plan and a 'way of doing things' and then
delegate as much of the work as possible as far down the organizational
structure as possible, will be the ones who enjoy the greater
profitability, which is the best form of growth.
· Focus on certain
'niche' markets. Experts command higher fees; generalists
get stuck in the quagmire of compliance work, fee pressures
and low levels of professional satisfaction.
· As Jim Collins
will tell you, in his superb book, Good To Great, getting
the right people 'on the bus' (in the business) is one of
the most important issues to get right. First figure out WHO,
then they will figure out WHAT. Recruit only the best people
in their field of expertise and the rest will follow if you
implement a few good marketing ideas.
· Read. Spend
half an hour a day reading on practice development issues,
and you will be amazed at how your mind gets stimulated. New
ideas will pop into your head seemingly from nowhere, and
they'll be so good you'll wonder why you hadn't thought of
them before. An average reader will get through about 20 200-page
books over a year.
· Use your time
wisely. Remember the last time you went away on vacation?
What was it like in the office the day before? Busy, I'll
bet. If we take that focus and drive and determination that
we demonstrate on the day before we go away on vacation, EVERY
day at work, how much more can we achieve?
· Review all
your marketing materials. Read every sentence and think to
yourself 'so what?' That's what the reader (your prospect,
client or referral source) will think when they read your
materials. They need to be BENEFIT rich, not full of features.
· Review your
Web Site with the same critical eye. You DO have a web site,
right? This is one of the most important aspects of your marketing
mix. Now, don't get me wrong, having a web site may not win
you a single new client if the other components are not working
well. But not having a web site - or having a poor web site
- will LOSE you the opportunity to be considered by some prospective
clients.
· Seek sound,
professional practice development counsel from a suitably
qualified source. The investment in fees pale into insignificance
when compared to the benefits you can accrue by selecting
the right source of advice.
So, don't just sit there!
Pick up the phone, get busy, get thinking and get growing.
See you on the top 30 list in 2004!
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